Individual Rights Complaints
It is the policy of Lookout Mountain Community Services to ensure that individuals, representatives, guardians, associations, or agencies involved with the delivery or receipt of services may file, and have reviewed, complaints and grievances. All complaints and grievances shall be heard promptly, investigated appropriately, and where possible, resolved informally. No person shall be retaliated against or be denied services for filing a complaint or grievance.
To report Corporate Compliance violations or to file a complaint:
Call 844.815.8233 (toll-free)
No Initial Appointments Needed. Walk-Ins welcome at our outpatient sites. Intakes begin at 8:30 am. We will process intakes until all the allotted slots are consumed by individuals.
Employment: 706.638.5580 Ext 4114
Clinical Q&A: 706.638.5580 Ext 4151
Business Q&A: 706.638.5580 Ext 4135
Executive Director: 706.638.5584
Individual Complaints: 844.815.8233
GA Crisis & Access Line: 800.715.4225