complaints process

We provide services to anyone four years of age and older who lives in Catoosa, Chattooga, Dade, or Walker Counties and who are in need of Mental Health and Addictive Disease Treatment.

Individual Rights Complaints

It is the policy of Lookout Mountain Community Services to ensure that individuals, representatives, guardians, associations, or agencies involved with the delivery or receipt of services may file, and have reviewed, complaints and grievances.  All complaints and grievances shall be heard promptly, investigated appropriately, and where possible, resolved informally.  No person shall be retaliated against or be denied services for filing a complaint or grievance.

To report Corporate Compliance violations or to file a complaint:

Visit www.lmcs.ethicspoint.com
or
Call 844.815.8233 (toll-free)

lmcs in the news

Thanksgiving 2019

On Thursday, Nov. 21st, Lookout Mountain Community Service’s Intellectually & Developmental Disabilities Program, welcomed approximately 100 attendees at the annual Thanksgiving Celebration sponsored by Walker ARC. The ARC is a local advocacy...

WinGeorgia wins award

WinGeorgia wins 2019 Behavioral Health Outstanding Regional Provider in Region One in the area of High Fidelity Wraparound On October 3, 2019 Heather Stanley, LMCS- WINGA Program Director and Lookout Mountain Community Services (LMCS) C.E.O., Dr. Tom Ford...

TREK celebrates 20 years

TREK celebrated the 20th Anniversary of their licensing on Tuesday August 20th 2019, refreshments were provided to staff to help mark this special occasion. Click here to learn more about the TREK program.

Need Help?

No Initial Appointments Needed. Walk-Ins welcome at the following outpatient sites.

  • Fort Oglethorpe O/P Clinic
    • Between 8:30 am to 1:00 pm, Mon-Friday
  • LaFayette O/P Clinic
    • Between 8:30 am to 1:00 pm, Tues, Wed, & Thurs.
  • Summerville O/P Clinic
    • Between 8:30 am to 1:00 pm, Mon-Fri.
  • Trenton O/P Clinic
    • Between 8:30 am to 1:00 pm, Mon-Fri.

Staff Quick Links

Below is a quick resource for LMCS staff.

Contact Us

Employment: 706.638.5580 Ext 4114
Clinical Q&A: 706.638.5580 Ext 4151
Business Q&A: 706.638.5580 Ext 4135
Executive Director: 706.638.5584
Individual Complaints: 844.815.8233
GA Crisis & Access Line: 800.715.4225