complaints process

We provide services to anyone four years of age and older who lives in Catoosa, Chattooga, Dade, or Walker Counties and who are in need of Mental Health and Addictive Disease Treatment.

Individual Rights Complaints

It is the policy of Lookout Mountain Community Services to ensure that individuals, representatives, guardians, associations, or agencies involved with the delivery or receipt of services may file, and have reviewed, complaints and grievances.  All complaints and grievances shall be heard promptly, investigated appropriately, and where possible, resolved informally.  No person shall be retaliated against or be denied services for filing a complaint or grievance.

To report Corporate Compliance violations or to file a complaint:

Visit www.lmcs.ethicspoint.com or Call 844.815.8233 (toll-free)

 

lmcs in the news

 

Need Help?

No Initial Appointments Needed. Walk-Ins welcome at any outpatient site between 8:30 am to 1:00 pm.

Staff Quick Links

Below is a quick resource for LMCS staff.

Contact Us

Employment: 706.638.5580 Ext 4114
Clinical Q&A: 706.638.5580 Ext 4151
Business Q&A: 706.638.5580 Ext 4135
Executive Director: 706.638.5584
Individual Complaints: 844.815.8233
GA Crisis & Access Line: 800.715.4225