complaints process

We provide services to anyone four years of age and older who lives in Catoosa, Chattooga, Dade, or Walker Counties and who are in need of Mental Health and Addictive Disease Treatment.

Individual Rights Complaints

It is the policy of Lookout Mountain Community Services to ensure that individuals, representatives, guardians, associations, or agencies involved with the delivery or receipt of services may file, and have reviewed, complaints and grievances.  All complaints and grievances shall be heard promptly, investigated appropriately, and where possible, resolved informally.  No person shall be retaliated against or be denied services for filing a complaint or grievance.

To report Corporate Compliance violations or to file a complaint:

Visit www.lmcs.ethicspoint.com or Call 844.815.8233 (toll-free)

 

lmcs in the news

 

LMCS is Hosting a Job Fair

Come join our team!   lmcs in the news   Need Help? No Initial Appointments Needed. Walk-Ins welcome at any outpatient site between 8:30 am to 1:00 pm. Staff Quick Links Below is a quick resource for LMCS staff. Contact Us Employment: 706.638.5580 Ext...

LMCS appoints new Chief Executive Officer

HEATHER LAWRY ROESNER, LPC APPOINTED TO LEAD LOOKOUT MOUNTAIN COMMUNITY SERVICES   Lookout Mountain Community Services announces the appointment of Mrs. Heather Lawry Roesner as Chief Executive Officer, after the recent retirement of Dr. Tom Ford, who led...

March is IDD Awareness Month

Kaleidoscope March is National Developmental Disabilities Awareness Month, a time to educate our communities on the needs of individuals with intellectual and developmental disabilities (IDD) and reflect on the progress made toward improving quality of...

 

Need Help?

No Initial Appointments Needed. Walk-Ins welcome at any outpatient site between 8:00 am to 1:00 pm.

 

Staff Quick Links

Below is a quick resource for LMCS staff.

Contact Us

Employment: 706.638.5580 Ext 4114
Clinical Q&A: 706.638.5580 Ext 4151
Business Q&A: 706.638.5580 Ext 4135
Executive Director: 706.638.5584
Individual Complaints: 844.815.8233
GA Crisis & Access Line: 800.715.4225