complaints process

We provide services to anyone four years of age and older who lives in Catoosa, Chattooga, Dade, or Walker Counties and who are in need of Mental Health and Addictive Disease Treatment.

Individual Rights Complaints

It is the policy of Lookout Mountain Community Services to ensure that individuals, representatives, guardians, associations, or agencies involved with the delivery or receipt of services may file, and have reviewed, complaints and grievances.  All complaints and grievances shall be heard promptly, investigated appropriately, and where possible, resolved informally.  No person shall be retaliated against or be denied services for filing a complaint or grievance.

To report Corporate Compliance violations or to file a complaint:

Visit www.lmcs.ethicspoint.com
or
Call 844.815.8233 (toll-free)

lmcs in the news

Spotlight: Kaleidoscope Supported Employment in the Community

Over a dozen businesses in Walker County take part in Kaleidoscope Supported Employment, a program of Lookout Mountain Community Services. These local businesses value diversity in the workplace, as they hire individuals with developmental disabilities. To learn more,...

Kaleidoscope in the Community

From left, Kaleidoscope program participant John Lilley, employees Darlene Cannon and Jeanna Sitton and participant Chris Williams at Thursday's Dade First-Family Connection collaborative luncheon. The participants told the audience about their jobs in the community....

Kaleidoscope Reps visit the Georgia State Capitol

Kaleidoscope visits the Georgia State Capitol Recently, Lookout Mountain Community Services Kaleidoscope program direct support staff Brooklyn Espy, representing Kaleidoscope South-Summerville, and Nathan Gibson, representing Kaleidoscope...

Need Help?

No Initial Appointments Needed. Walk-Ins welcome at the following outpatient sites.

  • Fort Oglethorpe O/P Clinic
    • Between 8:30 am to 1:00 pm, Mon-Friday
  • LaFayette O/P Clinic
    • Between 8:30 am to 1:00 pm, Tues, Wed, & Thurs.
  • Summerville O/P Clinic
    • Between 8:30 am to 1:00 pm, Mon-Fri.
  • Trenton O/P Clinic
    • Between 8:30 am to 1:00 pm, Mon-Fri.

Staff Quick Links

Below is a quick resource for LMCS staff.

Contact Us

Employment: 706.638.5580 Ext 4114
Clinical Q&A: 706.638.5580 Ext 4151
Business Q&A: 706.638.5580 Ext 4135
Executive Director: 706.638.5584
Individual Complaints: 844.815.8233
GA Crisis & Access Line: 800.715.4225