What is the Individual Advocacy Committee (IAC)?
The IAC is a team at LMCS that monitors and addresses:
- Individual and combined outcomes
- Trends related to complaints and grievances by individuals served
- Satisfaction survey results
Committee members develop individual rights-related policy and procedure as needed and complete annual review of existing policies.
Who is on the IAC?
Committee members include the agency IAC Representative, a Certified Peer Specialist, an Engagement Specialist, the Director of Marketing, and other staff whose responsibilities directly include advocacy on behalf of individuals served.
Who can become an Individual Representative for the IAC?
Individual Representatives are individuals who currently receive services from Lookout Mountain Community Services (LMCS) and who have a desire or passion to participate in improving the quality of care provided by LMCS. Individuals with leadership potential or experience are encouraged to volunteer.
What is required of Individual Representatives?
Individual Representatives are expected to participate in all Individual Advocacy Committee meetings, either in-person, through conference calls or through video conferencing. Meetings may last up to two (2) hours.
How can I nominate someone to become an Individual Representative?
To nominate someone (yourself or someone you know) please click here.
Individual Advocacy Committee Flyer
No Initial Appointments Needed. Walk-Ins welcome at any outpatient site between 8:30 am to 1:00 pm.
Staff Quick Links
Below is a quick resource for LMCS staff.
Employment: 706.638.5580 Ext 4114
Clinical Q&A: 706.638.5580 Ext 4151
Business Q&A: 706.638.5580 Ext 4135
Executive Director: 706.638.5584
Individual Complaints: 844.815.8233
GA Crisis & Access Line: 800.715.4225